All of my sweaters are handmade one at a time! I create by being inspired by the colors, shapes and textures. I use upcycled wool sweaters including: cashmere, lambswool, angora, mohair, merino and shetland. I 'felt' every sweater or scarf, in this process the wool becomes softer and cozier! I love every piece I make and hope you do to!
Due to the handmade item, I want you to be satisfied! So that said, I will refund if you are not happy or it just doesn't fit right. Please contact me ASAP.
I will accept a return and refund you (less S&H) within ONE WEEK of you receiving it. I do not do exchanges, refunds only.
All returns must be pre-approved by me before shipping back.
ITEMS MUST BE UNWORN AND UNWASHED!!
If you put your sweater in the washing machine/dryer - it is NOT returnable. My sweaters are able to be washed on cold/gentle but I don't want to accept a return that you wore/washed and are now unhappy with, only fair!
Since each piece is made of many parts, there could be a few imperfections. I have done my best to make each piece perfect! If you catch a thread, please don't just keep pulling or cutting. When in doubt tie a knot! Fix any flaw as soon as you see it. I am giving new life to old pieces so please be caring!